![]() The SignInOptions setting controls whether users can provide credentials to Office by using either their Windows Live ID or the user ID that was assigned by their organization (Org ID) for accessing Microsoft 365. This option enforces the default configuration. Connected features of Office are enabled. Office applications use online services and download the latest online content from when users' computers are connected to the Internet. 2 = Allow Office to connect to the Internet. ![]() Connected features of Office are disabled. Office applications don't connect to the Internet to access online services or to download the latest online content from. ![]() 0 = Don't allow Office to connect to the Internet.This setting can be configured by using the following values: The UseOnlineContent setting controls users' access to the Office online features. In this situation, your administrator must modify the policy to change this setting if the administrator set the value. In some cases, waiting a period of time (30-60 minutes) or continuing to retry configuration may work.If the UseOnlineContent or SignInOptions value is located under the Policies hive, it may have been created by Group Policy. Then, add a new profile: Microsoft 365 (Outlook for Windows) - Configure Outlook. Delete the OST (.ost) file and close File Explorer.įirst, remove your current profile: Microsoft 365 (Outlook for Windows) - Remove an Outlook Profile.Close Outlook, but keep the File Explorer window open.which will open the file location in File Explorer. On this tab, select an account and click Open File Location.This will open a new window, click the Data Files tab near the top.After 30 minutes on the phone with MS support the best they could offer was a registry tweak to disable. Showed up the same in safe mode and when trying to create a new profile. The modern authentication window was just a blank box. On this page, click Account Settings then click Account Settings from the context menu. This morning we had a few users report they were unable to log into Outlook 2016 after updating their passwords.Open Outlook and click File near the top-left corner.Reset/Remove your account credentials from within your OS Update your Windows operating system (make sure to include other Microsoft software within the update process): Windows - Using Windows Update. Important: you may need to uninstall previous version of Office before installing Office 365 version. Install/upgrade to Office 365: Microsoft 365 - Download/Install Microsoft 365. Sign in to access your Outlook email account. Additional methods Upgrade to the latest version of Outlook/Office Download free Microsoft Outlook email and calendar, plus Office Online apps like Word, Excel, and PowerPoint. This tool will automatically diagnose any issues with your Office 365 account and provide you with relevant fixes. You can download this tool by following this link: Microsoft Support and Recovery Assistant. Install and run Microsoft Office 365 Support and Recovery Assistant. Recommended method Run Office 365 Support and Recovery Assistant This document will go over some solutions to this issue. This problem will occur for a variety of reasons. Additionally, you may receive the following error message: An encrypted connection to your mail services is not available. When you try to set up a new mail account for Outlook by using the Add New Account Wizard, your Outlook profile may not automatically set up.
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